2100 Green Hills Drive | Ames, Iowa 50014 | 515-292-8600 | Fax 515-268-2224

At Gateway Hotel & Conference Center ("Hotel"), the privacy and confidentiality of user information is important. We are committed to maintaining the privacy and security of your user information. Hotel will not disclose identifiable user information to any third party without consent. We gather "personal information" or data you voluntarily provide well as "aggregated data", or general information regarding visitors and users of the Site that relates to use of the Site, e.g., traffic patterns, number of visits to certain pages.

What information is collected about you? How do we use it?
We take the utmost care to ensure that the personal information we obtain from you is not used in a way that you may be unaware of or not agreeable to. Information collected on the Site may be used to:

  1. Register you as a Hotel member
  2. Plan and purchase hotel accommodations
  3. Enter your email in our promotions or sweepstakes
  4. Send marketing communications or surveys to you
  5. Respond to your questions or suggestions Improve the quality of your visit to our site

All forms will provide an opt-out button to allow you to choose not to participate in Hotel lists and future online marketing. We do not sell, rent or share any of your personal information with any other party.

Permission For Use
By submitting personal information at the Site, you are giving your consent and permission for any use that is consistent with uses stated in this Privacy Policy or disclosed elsewhere at the Site at the point you submit such personal information, and such consent will be presumed by Hotel, unless you state otherwise at the time you submit the personal information.

Secure Reservations

If you decide to make an online reservation at the Site, you will be linked to a reservation interface and a third party booking engine ("Booking Engine") provided by Traveling, Inc. While it appears to be part of our site, the Booking Engine is in fact provided by a third party and is governed by its privacy practices. The Booking Engine Vendor participates in the That Certification Services program, a top security certification program, and all information sent to this site, if in an SSL session, is encrypted, protecting against disclosure to third parties.

Protecting Your Information
Our Site is hosted in a secure environment. The Site servers/systems are configured with data encryption, or scrambling, technologies, and industry-standard firewalls. When you enter personal information during the reservation process, or during a customer email sign-up, your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission.

Withdrawing Consent To Use

If you later decide that you no longer want Hotel to include you on its mailing list or otherwise contact you or use your personal information in the manner disclosed in this Privacy Policy or at the Site, simply tell us by sending an e-mail, or by clicking on the "Unsubscribe" button at the bottom of our email communication to you.

Use Of Aggregated Data

We monitor aggregated data regarding use of the Site for marketing purposes and to study, improve and promote use of the Site. 

Exceptions To The Privacy Policy
Hotel may monitor and, when we believe in good faith that disclosure is required, disclose information to protect the security, property, assets and/or rights of Hotel from unauthorized use, or misuse, of the Site or anything found at the Site. Hotel may disclose information when required by law.

Use of Cookies
To enable features at the Site, Hotel may assign one or more "cookies" to your Internet browser. Cookies, among other things, speed navigation through our Site, keep track of information so that you do not have to re-enter it each time you visit our Site, and may provide you with customized content.

Children's Privacy & Parental Consent

Please be aware that Hotel has not designed this Site for, and does not intend for it to be used by, anyone under age 18.

Links Provided To Other Sites

Hotel may provide links to other web sites, but are not responsible for the privacy policies or the actions of those web sites.

Your Consent To This Privacy Policy

Use of the Site signifies your consent to this on-line Privacy Policy, including the collection and use of information by Hotel, as described in this statement, and also signifies agreement to the terms of use for the Site.

Policy Modifications & Contacting Hotel
Hotel reserves the right to change this Privacy Policy at any time.  If you have questions about our policies, please contact:

Gateway Hotel & Conference Center
2100 Green Hills Drive
Ames, IA 50014
Phone: 515-292-8600
Fax: 515-268-2224